Frequently Asked Questions

1. What are your office hours?

Our office is open daily from 9:00 AM to 6:00 PM, except on July 4th, November 27th, December 25th, and January 1st, when we are closed.

2. What are the access hours to my storage unit?

You can access your unit every day from 7:00 AM to 8:00 PM using your personalized gate code.

3. Where is ABC Self Storage located?

We are conveniently located at 2496 Wyandotte St, Mountain View, CA 94043, near Highway 101, Stanford University, and Costco.

4. Do you offer drive-up storage units?

Yes! We offer drive-up access units, making it easy to load and unload directly from your vehicle.

5. Can I get help with a second-level storage unit?

Absolutely. Our team is happy to assist with lifts, and we also use forklifts to bring down select units for easier access.

6. Is your facility secure?

Yes. ABC Self Storage is fenced and gated, with secure storage units and a resident manager on-site for added peace of mind.

7. What types of storage units do you offer?

We offer a range of unit types including ground-floor, interior, and upstairs units, all clean and well-maintained.

8. Do you provide moving tools on-site?

Yes, we offer free use of dollies and handcarts to make your move-in and move-out process easier.

9. How do I pay my storage bill?

You can conveniently manage your account and pay your bill online through our secure payment portal.

10. How do I rent a unit or get more information?

Give us a call at 650-961-7575 or visit our facility during office hours. Our friendly team is ready to help you choose the right unit and get started!